The HomeServe Service Line Program (SLP) has been a valued Municipal Business Alliance member since 2019. This program offers a unique opportunity for municipalities, providing homeowners with optional, affordable protection plans for their private service lines.

Key Program Benefits:
• Homeowner Education: The program clearly informs homeowners about their service line responsibilities, preventing confusion and unexpected costs.
• Financial Protection: HomeServe covers the cost of repairs. This is crucial, as studies show most homeowners do not have dedicated funds for emergency service line repairs.
• Local Economic Support: All repairs are completed by rigorously vetted, licensed, and insured local contractors who adhere to local codes. Customers have access to a 24/7/365 repair hotline staffed by live agents.
• Comprehensive Administration: HomeServe manages all program aspects, including educational outreach, billing, customer service, repair logistics, and partner reporting.
• No-Cost Revenue Stream for Municipalities: The program is offered at no cost to partner cities, which can also receive a share of the revenue generated.

About HomeServe
HomeServe is the trusted leader in residential repair service plans. The company partners with over 1,300 municipalities and utilities across North America, delivering peace of mind to more than 4.6 million customers through over 9.6 million protection plans. In the last five years alone, HomeServe has completed over 2 million repair jobs, saving homeowners more than $1 billion.

To learn more about how this program can bring revenue and peace of mind to your community, please contact Emilie Zalfini.